FEES: Fees are agreed between Betterspanish4you and the client prior to tuition starting. In most cases these fees will be in line with standard published rates which can be found on the Betterspanish4you website. Reasonable travel expenses are included in the published rates, but in the event that the tutor is required to travel significant distance then it may be necessary to add a travel cost to the published rate.

PAYMENT FOR TUITION: Most students are required to purchase lessons in advance in blocks. Typically students purchase an initial block of 3 lessons and subsequent lessons are usually purchased in minimum blocks of 6. For students taking multiple lessons per week it might be easier to pay for larger blocks in advance.Once tuition has started no refunds are made if the lessons are cancelled by the client before the end of the course. Lessons can be rescheduled for alternative dates at no charge as long as the client provides 24 hours notice.The tuition course will continue even if the client comes to the end of their pre-paid lessons, unless one-week’s notice is given to both the tutor and TLM. If required notice has not be given then it is assumed that you wish to continue your tuition at the usual agreed time slot and sessions will be charged at the full lesson rate.

CANCELLATIONS: If you need to cancel a lesson due to illness, holiday or other reason, then please get in touch with the tutor directly. Note that lessons cancelled within 24 hours for whatever reason will be charged at the full lesson rate.

STOPPING TUITION: If you are going to stop tuition please give at least one week’s notice to the tutor . If the tutor has to stop tuition mid-course then Betterspanish4you will endeavour to arrange for an alternative tutor to begin as soon as possible. If this is not possible for some reason, then a refund of the balance of any fees paid for the remaining unused tuition will be made.

TUITION: The great benefit of private tuition is the ability of tutors to personalise the tuition for each client. Students have different learning styles and different methods will be used;therefore, there are no set course materials for private tuition. The tutor will provide handouts for lessons and will be able to recommend textbooks to clients. In the case of minors please ensure a responsible adult is on the premises at all times. The tutor is not responsible for chaperoning minors or looking after premises.

TUTOR QUALIFICATIONS: The tutor holds relevant language teaching qualifications. I have Qualified Teacher Status and am CRB checked.